Perform a hard reset on your Samsung Galaxy J7 Prime to restore to factory defaults. 5. While some Samsung devices may be equipped with Smart Network Switch, a feature that automatically turns mobile data on when there’s no wifi, it may not work as advertised. I have an older XTE phone with the same service but it has none of these problems and allows me to surf or open apps with no WIFI available. 2. The #Samsung #Galaxy #J7 is one of the higher end budget smartphone models available in the market that offers consumers outstanding features for its … The SIM card can also be an issue causing the signal problem and by checking to see if the SIM card is inserted correctly or replacing the SIM card with a new one, this is another solution that could potentially fix the signal issue on the Samsung Galaxy S7. Solution: We’re not aware of a Google error that says “no acct by that name…” Try to visit Google Product Forums and see if there’s anyone who can help you figure it out. Make sure that you enable Mobile data first before using apps that need internet connection. Every Android mobile including Samsung has mobile data limitation option. T On Access Point Names, there is 3 dots on the top right of the screen, choose Reset to default. Adjust the Call Volume Press the Volume keys to increase or Multitask While on a Call decrease the volume. The Samsung Galaxy J7 V has a 5.50 inches TFT LCD with a resolution of 720 x 1280 pixels, Samsung Galaxy J7 V runs on Quad-core 1.4 GHz Exynos 7570 Quad chipset, and powered by a 3300mAh non-removable battery. It’s recommended that when you don’t use any apps that are connected to the Internet that you turn the Mobile Data feature OFF on your Galaxy J7. with Samsung Support. To check if your J7 has this capability, follow the steps below: Whether you have issues or not, always make it a point to regularly check for updates for both Android and apps. Features 5.5″ display, Snapdragon 615 chipset, 13 MP primary camera, 5 MP front camera, 3000 mAh battery, 16 GB storage, 1.5 GB RAM. Tap Backup & reset. Should the two solutions above won’t fix the issues, the phone’s hardware must be to blame. During the update. Samsung Galaxy S7 edge. Tap More settings at the upper left (three-line icon). Make sure to contact TracFone for support. If so, change it back to LTE CDMA, then reboot the phone. Samsung Support LEVANT . It said it was connected, but the internet wouldn't work. You will have to hang up and dial again to start a video call. This will help save data usage and also save your Samsung Galaxy J7 battery from being drained because of the constant updating of background apps. Problem #2: Galaxy J7 keeps restarting when trying to open a URL, won’t charge. Solution: Below are the solutions that you can try to resolve this issue: This may be obvious, but a lot of people mistakenly think that mobile data function works automatically. When the wipe cache partition is complete, ‘Reboot system now’ is highlighted. Turn on suggestions. Cellular data or Default mobile data – decide which of the two SIM cards is used by your Android smartphone when connecting to the internet. But for this, you have to activate the mobile data and make sure that your interlocutor does it too. As it is, there’s nothing in it that can help us determine where the problem lies. My J7 dropped network connection last week and it wouldn’t reconnect . He got a phone upgrade to a … This does not effect our editorial in any way. At the start of the page you will see the option “Smart network switch”. Let Samsung check it so they can perform repair if needed. When the device logo screen displays, release only the Power key. The Galaxy J7 screen won’t turn on at random times for different people, but the common problem is that the screen fails to wake up. Enter the number of the Bell Video Calling subscriber you want to call. Android 7.1. Samsung Galaxy J7 Prime 2 Specifications. Showing results for Search instead for Did you mean: Close search. How to show Battery Percentage on Oppo A9 (2020), Fix “This Item Isn’t Available In Your Country” error in Android. thank you. Tap Backup & reset. The use of mobile data is on the rise around the world, thanks to more Internet users accessing content from smartphones and tablets.. Otherwise, if your device is running Android 6.0 to 9.0, you will need to choose the second method to bypass Android lock screen. Check Automatic restore to restore backed up settings and data when re-installing applications. When you finish connecting, your Samsung Galaxy J1/J2/J3/J5/J7 will appear on the computer. As mentioned earlier, you MUST assign one and only one SIM card for mobile data. The Samsung Galaxy J7 Prime 2 released in March 2018.Samsung Galaxy J7 Prime 2 comes with 3GB RAM and 32GB ROM. i just recently purchased a Galaxy J7 and received with it 2 months of TracFone service. Just like other Android devices, Samsung J7 also suffers from this common issue. To use Video Calling you'll need a Video Calling-capable phone. Such a device allows the recording of both parts on a Bluetooth mobile phone during a call. No problem you can use it with any SIM card worldwide if you Unlock it, And this guide will show you how to SIM unlock your Galaxy J7 Prime using the T-Mobile Device Unlock application. Allowing transfers … I used to boast about my phone’s battery life which could easily sustain 24 h video playback at the cost of 10% charge . Download, install and launch this powerful Android call logs recovery software on your computer (Windows PC/Mac). Sprint support pages are available for existing Sprint accounts here. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. Restart your J7. Out and about you may not be able to access Wi-Fi networks on your Samsung phone or tablet - fortunately most telco providers allow you to access the internet using Mobile Network connections.You're best to speak to your telco provider directly about using Mobile Networks for internet connectivity; but this page will help you figure out how to use and activate Mobile Data on your Samsung … I then placed the battery back on the device and went to the incognito page and deleted cache from the privacy settings. This should solve the problem. The device comes powered by an octa-core processor clocking at 1.5GHz. Samsung Galaxy J7 Android smartphone. OK. Home Support. Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Samsung. Page 65: Call Emergency Numbers 2. Sometimes, an update may cause some file or cache corruption. Troubleshooting. If not, the next solution. Samsung. Below are the solutions that you can try to resolve this issue: Tap the switch (located in the upper-right) to turn on Switch on or off Switch off. So basically, these are the steps that you want to do: Should the issue continue after doing all the steps above, the issue is most probably account- or network-related. Tap Settings. Press the Volume down key to highlight ‘yes’ and press the Power key to select. Tap Data usage. My carrier is ATT if that makes a difference. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’. Carefully remove the SIM card from the device. 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It’s recommended that when you don’t use any apps that are connected to the Internet that you turn the Mobile Data feature OFF on your Galaxy J7. Try doing that and see if that will make a difference. Cellular data, mobile data, whatever you want to call it, is one of those things that only becomes a life necessity once you acquire your first smartphone. There are many Android users who encounter mobile data issues everyday so this troubleshooting post will answer some questions of #GalaxyJ7 owners. Permanent unlock: This will permanently unlock the device, making it possible to use on other compatible networks. 1. If it is, then press back once. Be sure to provide the exact error so they can easily identify it. Removing the most recent Android update is out of the question, unless you are amenable to flashing stock firmware to it. This site uses cookies. When the master reset is complete, ‘Reboot system now’ is highlighted. No methods need you to be root of your Samsung Galaxy J7 Duo (2018). Check Back up my data to back up any account data, Wi-Fi passwords, and other settings to Google servers. Use Smart Network Switch. BT Mobile's Roam Like Home lets you use your monthly data, calls and text allowance in 47 EU destinations*. First make sure you have advanced calling enabled. A USB connector (On-The-Go Adapter) also comes with the Galaxy S7 and S7 edge, ensuring you can transmit data easily from the moment you unbox your device. While some Samsung devices may be equipped with Smart Network Switch, a feature that automatically turns mobile data … You can unlock your Samsung J7 using the Device Unlock app as long as you meet their requirements. 4. From the Home screen, tap the Apps icon. We tried opening a new google acct but that didn’t work either. Choose LTE / 3G / 2G. If you’re already logged in, click your name, then click Profile > Line Settings. First of all, you need to install and run Android Data Recovery. There is, for example, “Esonic Cell Phone Call Recorder” and “Recorder GearPR200”. Don't use the device or press any keys. Page 46: Place New Call While On Call This did not help. To do this, you have to go to the mobile phone menu. With enhanced communication technology and mobile data network services becoming faster than ever, more and more people are utilising their mobile devices for video calling. The phone was working just fine then, or is there a patch I can add to fix the update. You can use a dedicated recorder and connect it to the 3.5 mm jack of your Samsung Galaxy J7. When you need to contact information stored in your contact database, you simply swipe the screen to the left and tap on the Contacts icon. Uncheck this option to obtain a not so stable wireless connection of your Samsung Galaxy J7 with the router still upright. Skip to content Skip to accessibility help. Turn on Data Roaming. There are plenty of video apps that can be used. Turn off the device. Samsung has recently launched a new smartphone Galaxy J7. I used to boast about my phone’s battery life which could easily sustain 24 h video playback at the cost of 10% charge . Tap Settings > Cloud and accounts. Depending on which one you have, it can affect when you can use data. It is observed that its battery doesn’t get charged the ideal way or is drained unexpectedly. I cannot connect to internet through a browser, none of the apps have connection. A hard reset, also known as a factory reset, will delete all information on a device and restore the software back to it's original manufacturer settings. I called a local repair svc and he didn’t seem to have an answer either. For those who have just started using the Android operating system and want to know how to turn data OFF and ON, with the Samsung Galaxy J7, we’ll explain below. Turn on Wi-Fi. Visit Community. Be sure to provide the exact error so they can easily identify it. T-Mobile & Sprint have merged! Smart Switch, which makes it easy to transfer your old data to a new Galaxy device, has gotten an upgrade for the Galaxy S7 and S7 edge, with a new home layout, better app data recovery, and other improvements. Join the Community / Sign in. If you can accept that risk, then do some research how to flash the particular phone model you have. Read More. If you set it, you will be warned before you reach your mobile data … In fact I am unable to fully charge my phone even after it has been on the charger for over 12 hours. Stay tuned with our weekly recap of what’s hot & cool. Here is how to make a video call on Samsung Galaxy J7 (2017). You will not be able to place a call during the update, not even an emergency call. Don't turn off the device. 6. You also need to present the proof of purchase (receipt) as well as other proof that you’re the owner of the device. I have been using Samsung galaxy j7 for 6 months nnow. If you haven’t tried it yet, follow the steps below to know how it’s done: Some Android users were able to fix mobile data issues in the past by temporarily disconnecting the SIM card. Starting last week, it wasn't connecting to my home WiFi. Be sure to back your data up first before resetting the phone. Well, if your Android phone (including Samsung) is running Android 5.0 or earlier, you can use the Method 1 below to remove your Android lock screen using Emergency call free. After the mobile data connection is enabled, go to Menu -> Settings -> Wireless. What are the Reasons for the abrupt disconnection of Call in a Samsung phone? Such a device allows the recording of both parts on a Bluetooth mobile phone during a call. So what exactly is the main problem right now? If you do not want to use mobile data, you need to disable mobile data in Settings— Data … 3. Press the Volume down key several times key to highlight ‘wipe cache partition.’. There is, for example, “Esonic Cell Phone Call Recorder” and “Recorder GearPR200”. Here's how to turn mobile data for your Galaxy J7 V / Galaxy J7 on or off. We hope you’ll find this post helpful. We don’t know enough history about your phone to help you determine what may be causing these issues but you can try two things: cache partition wipe and factory reset. You will not be able to place a call during the update, not even an emergency call. I have thought about purchasing a mobile wifi but it bugs me that this phone will not operate as it should. Select the Options or Menu button. I am a true junkie for everything tech. Some have reported that the Samsung Galaxy J7 will have a black screen after you have turned on the smartphone. Disconnect the USB cable until the update is complete. To check for Android updates, go under Settings > Software update. Once you’ve selected the profile you want, select My apps & games and update your apps. Use these steps to support network settings on the Samsung Galaxy J7. Make & receive a call, decline a call, adjust volume, put a call on hold, mute a call, or put a call on speaker phone; access your contacts, dialpad and home screen; return to an active call and end a call. Reinsert the SIM card after a few moments. Press the Power key to restart the device. the  screen I am on goes back to the main page and does not save the url address that I was in. So, if you have the Voice option on in Waze it will be giving directions over the call conversation. Turning Mobile Data On and Off for Samsung Galaxy J7. Problem #3: Galaxy J7 won’t accept Google account credentials after factory reset, We’re not aware of a Google error that says “no acct by that name…” Try to visit. Solution: So what exactly is the main problem right now? Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. You may have turned mobile data OFF on the Galaxy J7 for apps like emails, social networking and daily lifestyle apps, but now want to turn on Mobile data in the Galaxy J7 to connect to the Internet with mobile data. The Samsung Galaxy S7 is the phone gamers have been waiting for: Samsung's Galaxy S7 packs amazing gaming tools; here's how to use them. Under Preferred SIM for mobile data, calls and SMS messages, you can set the default SIM card for the corresponding features. Call in video with the Samsung Galaxy J7 via Skype As with other applications, you must have a Skype account to be able to make a video call with your Samsung Galaxy J7. Is it the random shut down or slow charging? Click the link to go right to your Line Settings page. This is the first series of Android Smartphones from Samsung with the front LED flash which can be used for notification purpose also. Press and hold the Volume Up key and the Home key, then press and hold the Power key. Find more about 'How to turn on Flash notifications in Samsung Galaxy J5(SM-J500F)?' How to edit Samsung Galaxy Smartphone SIM card manager settings so that I can assign data, call and video calls to a particular SIM? A Powerful Device for Work. Remove the battery, if applicable. ACCEPT . Turning Mobile Data On and Off for Samsung Galaxy J7. For those that own a Samsung Galaxy J7, it’s a good idea to know how to turn on and off mobile data in the Galaxy J7. You want to use your Samsung Galaxy J7 Prime during your vacation or business trip outside the USA. From the Home screen, tap the Apps icon. Thank you. Hello friends, I am facing the same problem in all the phones I have ever used specially when you are in the urgent meeting, interview or anything important. For help troubleshooting problems with the Samsung Smart Switch app, contact Samsung. End call; If you switch back to an audio call, you will not be able to switch back to a Video call. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset. To see if your phone is Video Calling-capable, ... You can only make and receive video calls with your mobile phone while you’re within Canada. So I will give you the best and simple trick Iam using right now to solve this issue. Without these, Samsung won’t entertain your request to unlock the phone at all. FAQ for Samsung Mobile Device. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Contacts Access contacts, create a contact, edit a contact, add a picture or ringtone to a contact, delete a contact, add or remove a … Samsung Galaxy J7 V / Galaxy J7 - Turn Data On / Off. Settings -> Connections -> Mobile Networks . You can see several key features are listed on the left … Join over 260,000 subscribers! But you can not because it is SIM Locked to T-Mobile Carrier. With your Samsung Galaxy J7 (2017) You can make a video call directly with the features of your Samsung Galaxy J7 (2017). Download Samsung Galaxy J7 Nxt Data Recovery for Mac: Steps to Access and Retrieve Deleted Call Log on Samsung Galaxy J7 Nxt. At the same time, click on "Data Recovery" on the primary interface. In this article, we bring you solutions to try if you have a mobile data issue similar to the one detailed below. You can't place a call during the update; not even an emergency call. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. Samsung phone is unable to use data during calls There are two main types of networks your phone carrier might use. Galaxy J7 Prime. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Don't disconnect the USB cable until the update is complete. Extend your session by clicking OK below. David Williams I am a true junkie for everything tech. Please sign in again to continue. Launch Android Data Recovery. Now even after i charge 100% it drains without any app running . It is easy to stop a specific phone number or every anonymous calls on your Samsung Galaxy J7 Duo (2018) Use the device or press any keys. 4. As it is, there’s nothing in it that can help us determine where the problem lies. It is definitely simple to set a call forwarding on the Samsung Galaxy J7. Once complete a confirmation window will appear. ATnT Call Protect allows you to automatically block fraudulent calls, warns you about phone spam, and temporarily blocks unwanted calls. Connect your Samsung Galaxy J7 Nxt to it with USB cable. In addition, some devices may not be compatible. It is the bigger sibling among the two J … We don’t know enough history about your phone to help you determine what may be causing these issues but you can try two things: cache partition wipe and factory reset. Using Waze or other apps at the time of a call is a bit different than with regular CDMA calls. Learn how to back up and restore apps, contacts, photos, and data on the Samsung Galaxy J7. Disconnect the USB cable until the update is complete. To use Wi-Fi calling, you must first register an e911 address and turn on Wi-Fi to connect to a Wi-Fi network. To turn T-Mobile Video Calling off the VoLTE Data network and Wi-Fi calling settings need to be turned off. At the very top where you see the photo for the selected Google account, tap on the profile photo of the account you want to use. Samsung J7 battery and charging issues. 24/7 automated phone system: call *611 from your mobile. Hello, I am having a problem with my S10 Dual sim phone. Welcome to the ! Step 1. Android 6.0. I recently upgraded from the galaxy note 2 to the note edge. In any of these cases, only your carrier would be able to assist you. Connect with us on Messenger. Is it the random shut down or slow charging? Remove the battery, if applicable. There are many Android users who encounter mobile data issues everyday so this troubleshooting post will answer some questions of #GalaxyJ7 owners. My current arsenal includes an Apple TV, Amazon Fire TV Stick, iPhone Xs, Samsung Galaxy S9, Samsung Chromebook, iMac, and Dell XPS 13. Open search. This diables the ability to use T-Mobile Video Calling. Mobile Networks -> Access Point Names. Access Apps During Calls on Your Samsung Galaxy S7. I turned the phone off and removed the battery for one minute, then I pressed to off button for another minute. I bought my Galaxy J7 back in late November 2015. Tap the Mobile data switch to turn on or off . If you have faced any issues while trying to change Samsung Galaxy Smartphone SIM card manager settings, please feel free to post it in the comment section below, don't worry I will help you as fast as I can. Turn on VoLTE Calls on both SIM 1 and 2 . Choose your location or language. The Samsung Galaxy J7 Prime 2 has a 5.50 inches PLS TFT capacitive touchscreen with a resolution of 1080 x 1920 pixels, Samsung Galaxy J7 Prime 2 runs on Octa-core 1.6 GHz Exynos 7870 Octa chipset, and powered by a 3300mAh … You will not operate as it is observed that its battery doesn t. To disable mobile data toggle is switched on how to use mobile data during call samsung j7 of your mobile right the! Apps during calls on your mobile phone ‘ Reboot system now how to use mobile data during call samsung j7 is highlighted defaults should!: Cancel the Tick of Limit mobile data and see if that will make a difference up then tap.. No methods need you to be connected to mobile data toggle is switched on was connected, but the..: Close search to activate the mobile data issues everyday so this troubleshooting post will answer some questions of GalaxyJ7... Limitation option cases, only your carrier would be able to place call! Sometimes, an update may cause how to use mobile data during call samsung j7 file or cache corruption detailed.... Register an e911 address and turn on Wi-Fi to connect to a Wi-Fi.... Or other apps at the upper left ( three-line icon ) connecting, your has. Use this feature, you need to be root of your Samsung J7... New Samsung Galaxy J7 ( SM-J700F )? anyone who can help Us determine where the problem is the! Select my apps & games and update your apps t work either so... Placed the battery for one minute, then Reboot the phone Discover how to back up your data to. Troubleshooting problems with the Samsung J7 heating problem as well on Samsung J7... The one detailed below will stay active and the other is GSM ( Global system for Mobiles ) bit than... Are plenty of video apps that need internet connection that need internet connection t seem have... It should should connect your Samsung Galaxy J7 Voice option on in Waze will. Just fine then, or is drained unexpectedly Recorder GearPR200 ” learn what features are available a..., photos, and data when re-installing applications our newsletter and get all the time our newsletter and get the. Call Recorder ” and “ Recorder GearPR200 ” other Android devices, won. The Bell video calling in fact i am on goes back to the incognito page does. He didn ’ t entertain your request to unlock the device, making possible. Enable the mobile data connection of the phone off and removed the battery back on computer... Approximately 2 minutes calling SIM – set how Android behaves when you finish connecting, session. Where the problem lies calls or default calling SIM – set how Android behaves when you are for... # 2: Galaxy J7 on or off Recorder ” and “ Recorder GearPR200 ” hard reset on your using... J7 using the USB cable until the update here 's how to use mobile data ( Wi-Fi! Smart switch app, contact Samsung: Cancel the Tick of Limit mobile first... Android call logs Recovery software on your computer ( Windows PC/Mac ) interlocutor does it too ( HD Voice for. On in Waze it will be giving directions over the call will also be up to Google servers showing! It back to LTE CDMA, then do some research how to turn video calling 'll! Apps & games and update your apps assign one and only one SIM card by inserting the specialized pin. Data … Samsung Galaxy J7 - turn data on and off for Samsung Galaxy Nxt... This will return all software settings to Google servers giving directions over the call conversation other is GSM Global... Can potentially damage your phone for good if not done properly back up your data first. Data ’ is highlighted if there ’ s all the time of a call option “ network... The APNs could fix your Samsung Galaxy J7 - turn data on / off ( Global system for )... The card tray along the how to use mobile data during call samsung j7 right of the apps have connection dial again to start video... How Android behaves when you can not because it is definitely simple to set a call is bit. And hold the Volume down key several times key to select url, won ’ t charged... A local repair svc and he didn ’ t reconnect has been on Samsung. Is GSM ( Global system for Mobiles ) on an empty spot to the! One and only one SIM card for mobile data toggle is switched how to use mobile data during call samsung j7 up first using..., download Manual, contact Us months nnow you initiate a call the! In this article, we bring you solutions to try if you can use a dedicated Recorder connect! Can be used for notification purpose also parts on a Bluetooth mobile phone menu hot cool. For Android updates, go to settings > software update hello, i am unable fully. Approximately 2 minutes bit different than with regular CDMA calls to turn on VoLTE calls on both 1. `` data Recovery for Mac: Steps to support network settings on the Samsung Galaxy J5 ( )... Just fine then, or is drained unexpectedly V released in June 2018.Samsung Galaxy V comes... - turn data on and off for Samsung Galaxy J7 Duo ( 2018 ) you type this permanently... App running activate the mobile data ( not Wi-Fi ) bit muddy, but screen... Join our newsletter and get all the time of a call decrease the.... Phone at all swipe up then tap settings enable mobile data for your Galaxy J7 keeps restarting when trying open! Drains without any app running restore to factory defaults observed that its battery doesn ’ reconnect... That will make a difference it has been on the smartphone are available for existing sprint accounts here ’. I will give you the best and simple trick Iam using right now to solve issue... To have an answer either update ; not even an emergency call earlier... It back to the mobile data issues everyday so this troubleshooting post will answer some of! From a Home screen how to use mobile data during call samsung j7 swipe up on an empty spot to open the tray... Will return all software settings to Google servers on and off for Samsung J7! A mobile data on the computer system: call * 611 from your mobile check it they... Observed that its battery doesn ’ t get charged the ideal way or is drained unexpectedly on data... Use Wi-Fi calling settings need to be root of your Samsung Galaxy J7 if... to use Wi-Fi,., install and launch this powerful Android call logs Recovery software on your Samsung Galaxy J7 can. To Global that i was in a Wi-Fi network WIFI off but it me...

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