If you are having trouble connecting to the AggFlow website in order to "Check On-Line License Status", get AggFlow Updates or Register your AggFlow Program, then follow these simple steps to resolve the connectivity problem:
Important Note: Most connectivity issues are related to internal firewall settings on your computer and/or security settings related to your corporate network. There are numerous configurations that are used to limit access to the internet. Ensuring that the AggFlow program has the same connection settings as your computer will resolve most connectivity issues.
TYPICAL ERROR MESSAGES:
An example of the AggFlow Error Window notifying you of trouble connecting to our server:
Other notices that may appear in the boxed area of the Error Window:
Unable to connect. Peer communications error.
Unable to connect. Referent inaccessible.
Unable to connect. Time out connection ...
Unable to connect. Wrong proxy-authenticate information.
The way to resolve your connectivity issue is to provide your AggFlow program with the exact Internet access codes that your computer uses to connect to the internet. You can load the correct settings into AggFlow automatically or manually as follows:
Take These Steps to Fix Your Connectivity Problem:
Step 1. Automatic Proxy Server Instructions - Use this approach First.
Step 2. Manual Proxy Server Instructions - Use this approach if the Automatic method fails.
Step 3. System Administrator/IT Help Instructions - Use this information to contact your System Administrator or IT team if both Automatic and Manual Methods fail.